Terms of Use

1. Use of This Website

You may use this website only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the site in a way that violates any applicable federal, state, provincial, or local law or regulation
• Attempt to gain unauthorized access to any part of the website, server, database, or systems
• Interfere with, disrupt, or impose an unreasonable burden on the proper functioning of the website or its infrastructure
• Use any automated system (including robots, scrapers, or spiders) to access the site without our prior written permission
• Copy, modify, distribute, transmit, display, perform, reproduce, publish, license, or create derivative works from any content without prior written consent from Neuchem
• Impersonate any person or entity or falsely state or misrepresent your affiliation with any person or entity
• Upload or transmit any viruses, malware, or other harmful code

We reserve the right to terminate or restrict your access to this website at any time, for any reason, without notice.

2. Intellectual Property

All content on this site—including but not limited to text, graphics, images, logos, videos, software, trademarks, service marks, and other materials—is owned or licensed by Neuchem and is protected by U.S. and international copyright, trademark, patent, and other intellectual property laws.

Neuchem® and our other trademarks, service marks, and logos are the property of Neuchem, Inc.

You may view, download, or print materials from this site for your personal, informational, and non-commercial purposes only, provided you maintain all copyright and other proprietary notices. Any other use, including reproduction, modification, distribution, transmission, republication, or commercial exploitation, requires our prior written permission.

3. User Submissions

If you submit any information, feedback, ideas, suggestions, or other content to us through this website (including through contact forms or email), you grant Neuchem a perpetual, worldwide, royalty-free, non-exclusive license to use, reproduce, modify, adapt, publish, and distribute such content for any purpose.

You represent and warrant that:

• You own or have the necessary rights to any content you submit
• Your submissions do not violate any third-party rights or applicable laws
• Your submissions do not contain any confidential, proprietary, or sensitive information unless explicitly authorized

4. Information on This Site

The information on this site is provided for general informational purposes only. While we strive for accuracy, Neuchem makes no representations or warranties regarding the completeness, reliability, timeliness, or accuracy of any content.

Information about products, services, technical specifications, and pricing may change without notice.

Nothing on this website constitutes professional, technical, safety, or regulatory advice. Chemical products and applications involve complex safety, environmental, and regulatory considerations. You should consult with qualified professionals, conduct your own testing, and review all applicable safety data sheets (SDS) and regulatory requirements before using any products or implementing any processes.

Neuchem is not responsible for any decisions made based solely on information from this website.

5. Links to Third-Party Sites

Our website may contain links to third-party websites for your convenience. These links do not constitute an endorsement by Neuchem of the content, products, services, or practices of these external sites.

Neuchem does not control and is not responsible for the content, privacy practices, or terms of use of any third-party websites. Accessing linked sites is at your own risk, and we encourage you to review their terms and privacy policies.

6. Export Control and Compliance

You agree to comply with all applicable export control laws and regulations, including but not limited to the U.S. Export Administration Regulations (EAR) and International Traffic in Arms Regulations (ITAR).

You represent that you are not:

• Located in, or a resident or national of, any country subject to U.S. government embargo or trade restrictions
• On any U.S. government list of prohibited or restricted parties

You will not use this website or any information obtained from it for any purpose prohibited by U.S. export control laws.

7. No Warranties

This website and its content are provided "AS IS" and "AS AVAILABLE," without warranties of any kind, either express or implied.

To the fullest extent permitted by law, Neuchem disclaims all warranties, including but not limited to:

• Implied warranties of merchantability, fitness for a particular purpose, or non-infringement
• Warranties regarding accuracy, reliability, or completeness of information
• Warranties that the site will be uninterrupted, secure, or error-free
• Warranties that defects will be corrected

We do not guarantee that the site will always be available, accessible, secure, or free from viruses or other harmful components.

8. Limitation of Liability

To the fullest extent permitted by law, Neuchem, Inc. and its affiliates, subsidiaries, officers, directors, employees, agents, suppliers, and licensors will not be liable for any damages arising out of or related to your use—or inability to use—this website, including but not limited to:

• Direct, indirect, incidental, consequential, special, exemplary, or punitive damages
• Loss of profits, revenue, data, business opportunities, or goodwill
• Cost of substitute goods or services
• Business interruption or loss of use

This limitation applies regardless of the legal theory (contract, tort, negligence, strict liability, or otherwise) and even if Neuchem has been advised of the possibility of such damages.

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such jurisdictions, our liability is limited to the maximum extent permitted by law.

In no event shall Neuchem's total liability to you for all claims exceed $100 USD or the amount you paid to access this website (whichever is greater).

9. Indemnification

You agree to defend, indemnify, and hold harmless Neuchem, its affiliates, subsidiaries, officers, directors, employees, agents, suppliers, and licensors from and against any and all claims, damages, obligations, losses, liabilities, costs, debts, and expenses (including reasonable attorneys' fees and costs) arising from:

• Your use of or access to the website
• Your violation of these Terms of Use
• Your violation of any third-party rights, including intellectual property or privacy rights
• Your violation of any applicable law or regulation

This indemnification obligation will survive the termination of these Terms and your use of the website.

10. Modifications to Website and Terms

Modifications to Website: Neuchem reserves the right to modify, suspend, or discontinue the website (or any part thereof) at any time, with or without notice, for any reason. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the website.

Changes to Terms: We may update these Terms of Use from time to time. The "Last updated" date at the top of this page reflects the latest version. Material changes will be posted on this page, and continued use of the site after any changes constitutes your acceptance of the updated terms.

We encourage you to review these Terms periodically.

11. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the State of Nevada, without regard to its conflict of law principles.

Any disputes, claims, or controversies arising out of or relating to these Terms or your use of the website shall be resolved exclusively in the state or federal courts located in Washoe County, Nevada. You consent to the personal jurisdiction of these courts and waive any objection to venue.

For Canadian users: Nothing in these Terms affects your rights under applicable Canadian consumer protection laws where they cannot be waived by agreement.

12. Dispute Resolution (Optional Arbitration)

Informal Resolution: Before pursuing formal dispute resolution, you agree to first contact us at legal@neuchem.com to attempt to resolve the dispute informally. We will work in good faith to resolve any concerns.

Arbitration Option: If we cannot resolve a dispute informally within 30 days, either party may elect to resolve the dispute through binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules. Arbitration will take place in Reno, Nevada.

Exceptions: Either party may bring a claim in small claims court if it qualifies. Additionally, either party may seek injunctive or equitable relief in court to protect intellectual property rights.

13. General Provisions

Entire Agreement: These Terms of Use, together with our Privacy Policy, constitute the entire agreement between you and Neuchem regarding your use of this website and supersede all prior agreements and understandings.

Severability: If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent possible, and the remaining provisions will remain in full force and effect.

No Waiver: Our failure to enforce any right or provision of these Terms will not constitute a waiver of that right or provision. Any waiver must be in writing and signed by Neuchem.

Assignment: You may not assign or transfer your rights or obligations under these Terms without our prior written consent. Neuchem may assign these Terms at any time, including in connection with a merger, acquisition, reorganization, or sale of assets.

Force Majeure: Neuchem will not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, pandemics, cyberattacks, government actions, or failures of third-party services or infrastructure.

Headings: Section headings are for convenience only and do not affect the interpretation of these Terms.

Survival: Sections 2 (Intellectual Property), 8 (Limitation of Liability), 9 (Indemnification), 11 (Governing Law), and 13 (General Provisions) will survive any termination of these Terms.

14. Copyright Infringement Claims (DMCA)

If you believe that content on our website infringes your copyright, please provide our designated agent with the following information:

• Identification of the copyrighted work claimed to be infringed
• Identification of the allegedly infringing material and its location on the website
• Your contact information (name, address, telephone number, email)
• A statement that you have a good faith belief that the use is not authorized
• A statement that the information in your notice is accurate and, under penalty of perjury, that you are authorized to act on behalf of the copyright owner
• Your physical or electronic signature

DMCA Agent:
Neuchem, Inc.
Attn: Legal Department
150 Isidor Ct, Sparks, NV 89441
Email: legal@neuchem.com

15. Contact Us

If you have questions about these Terms of Use, please contact us at:

Email: legal@neuchem.com
Alternate Email: info@neuchem.com

Mail:
Neuchem, Inc.
150 Isidor Ct
Sparks, NV 89441

For privacy-related inquiries, please contact: privacy@neuchem.com